F.A.Q / IMPORTANT INFORMATION
WHAT IS MOD WATCHES?
A Seiko MOD watch is a modified watch assembled from parts, resulting in a unique timepiece. The parts that make up a MOD watch come from Seiko factory and OEM factories. For example, the MM300-style red second hand is not manufactured by Seiko, and can only be obtained from an OEM factory. These watches are unique and cannot be purchased in a typical store.
Seiko is a popular Japanese brand among customization enthusiasts. My watches are assembled by hand, making them both unique and exclusive.
WHO IS BEHIND MISTERKHRONAN.COM?
I’m Alejandro, and I’m passionate about watches, especially Seiko Mods. The MISTER KHRONAN MOD website is an independent workshop that offers watches assembled from new parts. We are not associated or affiliated with any brand or watch manufacturer. All parts around the movement are assembled by hand in Spain, and the brands mentioned are for reference purposes only. Many watchmakers likely do not spend as much time as I do looking at hundreds of modifications to learn about the possible combinations. If you have any questions or suggestions, please send me a message through the web form.
WHERE CAN I FIND YOUR STORE?
I work from my apartment/office in Barcelona, Spain, and do not have a physical location or store. My work is online, and unfortunately, I don’t have time to meet with my clients in person.
WHAT ARE THE PAYMENT METHODS?
Payment is made in full directly when ordering by credit card or PayPal, and is 100% secure for the buyer. Payment must be made in full prior to the dispatch of watch.
DO YOU OFFER A WARRANTY?
The complete custom modifications I make are guaranteed for one year, but I am not responsible for any damage that may occur to the watch. For example, it is impossible to know if the wearer of the watch made sure the crown was screwed down before swimming with it.
ARE THE SEIKO MODS WATER RESISTANT?
Yes, I test all watches to 9ATM. In the description of each watch, you can see the water resistance offered by the construction according to the manufacturer of the parts. Sometimes, you may see an MM300-style dial with 300m water-resistant serigraphy on a watch with a water resistance of 200m. This information is always specified in the description of each watch. However, if you are not a professional diver, you are not likely to dive to that depth or anywhere near it.
WHAT IS YOUR RETURN/REFUND POLICY?
I offer refunds for all watches purchased on the webstore that are returned within 7 days of the date received, provided that the item is unused and in the same condition as when you received it. It must also be returned in the original packaging. Please note that as these watches are hand-built to order, all refunds are subject to a 7% service fee deduction from the total order amount.
If you decide to cancel an order that has been paid for but not yet shipped, a refund will be issued to you, with a deduction of 3% from the total order amount to cover service charges and payment gateway fees.
Please note that CUSTOM watch orders and deposits are not eligible for returns or refunds, due to the time and cost invested in building bespoke timepieces.
You will be responsible for paying for your own shipping costs and custom fees for returning your item. Shipping costs and custom fees are non-refundable.
HOW DOES SHIPPING WORK?
I usually need 2 to 5 days to process orders and 3 to 5 days to prepare the shipment before sending it via an express courier company. I usually work with UPS company.
When placing a PRE ORDER, please note that the estimated shipping time is approximately three weeks after payment is received. Watches are handmade and assembled from individual pieces, which means that delivery times may not always be exact. Occasionally, the watch may arrive earlier or later than expected. I appreciate your understanding and patience.
DO YOU SHIP WORLDWIDE?
Yes, I can ship worldwide. If you cannot place an order because your shipping area is not included on the website, please send me a message to check the shipping costs to your destination.
Shipping to Europe is included in the price, but some destinations in Europe have a surcharge due to high shipping prices. For example, Malta Island, the Canary Islands, or Sardinia Island. If you reside in one of these destinations, once you place your order, I will send you a link to pay the extra shipping cost.
PROMOTIONS AND DEALS
All BLACK FRIDAY orders will be pre-orders. This means that they will be on a waiting list and will be assembled after payment has been made. They will be delivered within 3 weeks from the date of payment.
DO YOU HAVE ANY QUESTIONS?
You can contact me here -> CONTACT